JOB TITLE: PREPAID SUPPORT ENGINEER
JOB DESCRIPTION:
Perform Software Installations ensuring that Integration and Acceptance tests are carried out and produce test documents.
Setup and Configure Promos, Campaigns, and New Value Propositions
Provide support for prepaid applications and administer Oracle database and Linux system.
Develop tools and monitor scripts using Perl and Unix Scripts
Ensure that ITIL best practices are strictly adhered to.
Implement change request/planned work on platforms using established Change Management procedures.
Monitor systems and applications on site and remotely.
Log, analyze, resolve and escalate faults on the platforms.
Conduct monthly routine preventive maintenance.
Ensure systems security and continuity of operations by carrying out regular file system and database backups.
JOB CONDITIONS: Normal MTNN working conditions May be required to work extended hours After hours overtime and callout when necessary
REPORTING TO: Team Lead, Prepaid Support
REQUIRED SKILLS:
B.Sc./HND Electrical/Electronics/Computer Engineering / Computer Science/Related Disciplines
Unix/Oracle/ITIL/Java Certifications.
Four (4) years hands-on experience in Solaris System Administration
Three (3) years hands-on experience in Applications Development and Oracle Database Administration
Three (3) years hands-on experience in Applications support
Good understanding of GSM Value Added Services
EMPLOYMENT STATUS: Permanent
QUALIFICATION: B.Sc./HND Electrical/Electronics/Computer Engineering / Computer Science/Related Disciplines Unix/Oracle/ITIL/Java Certifications
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